FAQ
Where are your products made and shipped from?
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Our custom apparel and accessories are made to order and fulfilled by our trusted production partner, Printful. Additional gymnastics equipment and accessories are shipped directly from verified suppliers through our fulfillment network. Shipping locations may vary depending on the product.
How long does it take to receive my order?
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Custom apparel and accessories typically take 2–7 business days to be produced, followed by shipping. Drop-shipped items may take longer depending on the supplier and destination. Estimated delivery times are provided at checkout whenever possible.
Do you offer custom gymnastics apparel and accessories?
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Yes! We offer custom gymnastics apparel and accessories, including shirts, hoodies, phone cases, blankets, and more. You can submit your design idea or existing artwork through our custom order form, and our team will follow up with mockups and pricing.
Can I return or exchange custom items?
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Because custom items are made specifically for you, they are final sale. However, if your item arrives damaged, misprinted, or incorrect, please contact us within 7 days of delivery and we’ll be happy to help.
What sizes do you offer for gymnastics apparel?
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We offer a wide range of youth and adult sizes depending on the product. Size charts are available on each product page to help you choose the best fit.
Are your gymnastics designs officially licensed?
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Our designs are original and created for gymnastics fans. We are not affiliated with or endorsed by USA Gymnastics, NCAA, or specific gyms unless explicitly stated.
Why did my order arrive in multiple packages?
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If your order includes both custom-made apparel and drop-shipped items, they may ship separately and arrive at different times. This helps ensure each item reaches you as quickly as possible.
Do you ship internationally?
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International shipping availability depends on the product and destination. Shipping options and costs will be displayed at checkout if international shipping is available.
What if my order is delayed?
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Production and shipping times can occasionally be impacted by high demand, carrier delays, or supplier processing times. If your order seems delayed beyond the estimated timeframe, please reach out and we’ll be happy to assist.
How do I care for my custom apparel?
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To keep your gymnastics apparel looking its best, we recommend washing items inside out in cold water and tumble drying on low heat. Care instructions are included on each product page.
Do you offer bulk or team orders?
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Yes! We welcome bulk, team, and group orders for gymnastics teams, events, and fan gear. Please contact us through our custom order form for details and pricing.
How can I contact customer support?
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For questions, order support, or assistance, please use our Contact Us form and a member of our team will get back to you as soon as possible.
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