Post Purchase Policies: Returns, Refunds, Cancellations, & Exchanges
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Because many of our products are custom-made, please review this policy carefully.
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Cancellation Policy​
Orders for custom products begin processing shortly after purchase and cannot be canceled once production has started.
If you need to request a cancellation, contact us immediately at: thegymnasticsproshop@gmail.com
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Returns must be reported within 7 days of delivery with photos and order details. Once worn or used the item is ineligible for a return, refund or exchange.
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Custom / Print Products
Custom apparel and accessories are final sale and cannot be returned or exchanged unless:
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The item arrives damaged
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There is a printing or manufacturing defect
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You receive the wrong item
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Drop-Shipped Items
Returns for drop-shipped items are evaluated on a case-by-case basis and may be subject to supplier policies.
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Refunds
Approved refunds or replacements will be processed after review. Shipping fees are non-refundable.
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To request a return, refund, or exchange please complete and submit the form below and a representative will contact you for assistance.
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